Shipping Policies

We currently ship to the following countries: France, Belgium, Spain, Netherlands, Germany, Italy, United Kingdom, Denmark, Norway, and Sweden. For any unlisted destination, please contact our customer service at client@neamedia.fr.

Shipping Costs
Shipping costs are €25 for all served destinations.

Delivery Times
Orders are shipped via Colissimo. Estimated delivery times after dispatch are as follows:

  • France, Belgium, Spain, Netherlands, Germany, Italy, United Kingdom: 5 to 7 business days
  • Denmark, Norway, Sweden: 7 to 10 business days

Important Information – Pre-order
This is a pre-order. Delivery is expected late 2025. We will keep you regularly updated on the progress via our social media channels, our blog, and by email.

Lost or Damaged Parcel
In case of any issues upon receipt of your order, please contact our customer service at client@neamedia.fr as soon as possible.